Business Services
AI chatbot services
The fastest way to stop answering the same twelve questions all day.
Delivered for companies in the United States and in Saudi Arabia and the Gulf. How we work
What this includes
- Answers from your own content
- Appointment and inquiry capture
- Website and messaging channels
- Human handover
- Arabic and English
- Monthly tuning
What it is
A chatbot that is worth having is one that knows your business. Ours answer from your own pages, price lists, policies and opening hours — not from generic internet knowledge — and they hand a conversation to a human the moment they are out of their depth. For most small businesses this is the first automation that pays for itself, and a natural first step toward broader AI and automation.
What is included
- Answers from your own content
- We ground the assistant in your website, documents and FAQs so replies are accurate for your business, with a clear answer of "I will pass this to the team" when it does not know.
- Appointment and inquiry capture
- Booking, quote requests and callback capture handled in the conversation and delivered to your inbox, calendar or CRM.
- Website and messaging channels
- Your site plus the channels your customers already use — WhatsApp, Facebook and Instagram messaging where the platform allows it.
- Human handover
- Clear escalation rules and a transcript, so the person picking it up is not starting the conversation from zero.
- Arabic and English
- Bilingual assistants for Gulf customers, with correct right-to-left presentation.
- Monthly tuning
- We review real conversations, find where the assistant failed, and fix it. A chatbot left alone for six months gets worse, not better.
Where this goes next
A chatbot is usually the smallest useful piece of a much larger opportunity. The same grounding that lets an assistant answer a customer can let your own staff query your policies, contracts and manuals; the same integration work can automate the process behind the request. A common path is to start here and move on to AI integration and automation once it has proven itself.
What we will not do
We will not put an assistant in front of medical, legal or financial advice, or let it invent information it does not have. It answers what it knows and escalates what it does not.
What happens next
From inquiry to work starting.
No obligation at any point before the scope is signed, and nothing you receive along the way is withheld if you decide not to continue.
Book a 30-minute call- 1
A 30-minute call
You talk to the people who would do the work. We ask what you are trying to achieve, what exists today and what your constraints are. No sales screening call first.
- 2
A written scope and a price
We review your requirements with the engineers who would build it, work out what delivery actually takes, and send a scope with a number attached. Usually a few days, not an hour.
- 3
A small first commitment
Most engagements open with a paid discovery sprint or a defined first release — enough to prove how we work before anything larger. What the sprint produces is usable on its own, whether or not we continue.
Proof, not promises
Work our team has delivered.
Each one is written up in full, with the figures that were measured. We would rather be specific than impressive.
6service lines, each with its own page
A facility-management company. Its buyers are procurement teams comparing vendors on paper, so the site has to make the single-vendor argument itself — and then make the inquiry effortless.
Read the case study3practices under one custom admin
An e-commerce agency. Three distinct practices and a service catalog too large for a static site, where the requirement was that the client could restructure their own offering without a developer.
Read the case study
Before you ask
Common questions
What does this cost?
Dedicated teams are priced monthly by team makeup; project work is priced from a written scope. We quote after a requirements conversation with our technical lead rather than from a rate card, so the number reflects what your work actually takes. Most relationships start with a paid discovery sprint, which is small enough to say yes to and gives us both something real to price from.
How does communication work during a project?
You get a named delivery lead, a demo of working software every week rather than a written status report, and a board and repository you can open at any time. We work across US and Gulf hours, so meetings happen at a normal hour for you — and we are a US company, so when you want to shake hands before committing, we meet you in person.
Who owns the code?
Your contract sets this out before work starts. Where it assigns the code, infrastructure configuration and design files to you, we work in your accounts and repositories wherever possible, and you get a working handover if you bring the work in-house or move to another vendor.
Do you only work in certain programming languages?
No. The stacks listed on our service pages are the ones we reach for by default, not the limit of what we take on. We work in whatever language and framework the job calls for — and when you already have systems running, we work in what they are built in rather than arguing for a rewrite. If your own team will maintain the result, that settles it: we build in what your team knows.
Often paired with
Related services
AI integration & business automation
Put AI to work on a job your business actually does every day, and automate the process around it — not a demo that impresses once and then sits unused.
Virtual assistant services
The administrative work that fills your week, handled by someone who does it every day.
Company registration
Start a US company and build what it sells, without assembling two separate vendors.
Tell us what you are trying to build.
A 30-minute call with the people who would do the work — not a sales team. We will tell you honestly whether we are the right team for it.
- On the call
- Your goals, what exists today and the first steps. No account manager in between.
- Afterwards
- A written scope and a price within days — or a straight answer that we are not the right team.
- No obligation
- Nothing is committed until a scope is signed, and anything we send you is yours to keep.
We reply to every inquiry within one business day. Prefer email? info@sparqweb.com