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SparqWeb

Business Services

Virtual assistant services

The administrative work that fills your week, handled by someone who does it every day.

Delivered for companies in the United States and in Saudi Arabia and the Gulf. How we work

What this includes

  • Inbox and calendar
  • Data entry and records
  • E-commerce operations
  • Customer follow-up
  • Research and lead lists
  • Documented process

What it is

A dedicated assistant, working your hours, on a monthly plan with a defined scope. They learn your process, document it, and run it — which means the work survives a vacation, an illness or a busy month. Because we are an engineering company, we also notice when a task should stop being manual altogether and tell you so.

What is included

Inbox and calendar
Triage, replies from agreed templates, scheduling and reminders, so the important messages surface and the rest are handled.
Data entry and records
Order processing, CRM hygiene, invoice and receipt filing, reconciliation support and reporting.
E-commerce operations
Listing creation and maintenance, inventory updates, order and returns handling, and marketplace account setup and support.
Customer follow-up
Inquiry responses, quote follow-ups, review requests and appointment reminders on a schedule that actually gets followed.
Research and lead lists
Prospect and supplier research compiled into a clean, usable list rather than a pile of tabs.
Documented process
Every recurring task written down as we learn it. The documentation is written for your team, and it is what makes the next step — automation — cheap.

Where this goes next

Around month three, most clients have a documented process and a clear picture of which tasks repeat identically every day. That is exactly the input an automation needs. Several of our assistant clients now have parts of that work running automatically, with the assistant handling the exceptions — which is a better use of a person than data entry.

Security and access

You grant the least access needed for the agreed scope, through your own accounts and with your own permissions. Credentials are never shared informally, and access is revoked the day an engagement ends.

What happens next

From inquiry to work starting.

No obligation at any point before the scope is signed, and nothing you receive along the way is withheld if you decide not to continue.

Book a 30-minute call
  1. 1

    A 30-minute call

    You talk to the people who would do the work. We ask what you are trying to achieve, what exists today and what your constraints are. No sales screening call first.

  2. 2

    A written scope and a price

    We review your requirements with the engineers who would build it, work out what delivery actually takes, and send a scope with a number attached. Usually a few days, not an hour.

  3. 3

    A small first commitment

    Most engagements open with a paid discovery sprint or a defined first release — enough to prove how we work before anything larger. What the sprint produces is usable on its own, whether or not we continue.

Before you ask

Common questions

What does this cost?

Dedicated teams are priced monthly by team makeup; project work is priced from a written scope. We quote after a requirements conversation with our technical lead rather than from a rate card, so the number reflects what your work actually takes. Most relationships start with a paid discovery sprint, which is small enough to say yes to and gives us both something real to price from.

How does communication work during a project?

You get a named delivery lead, a demo of working software every week rather than a written status report, and a board and repository you can open at any time. We work across US and Gulf hours, so meetings happen at a normal hour for you — and we are a US company, so when you want to shake hands before committing, we meet you in person.

Who owns the code?

Your contract sets this out before work starts. Where it assigns the code, infrastructure configuration and design files to you, we work in your accounts and repositories wherever possible, and you get a working handover if you bring the work in-house or move to another vendor.

Do you only work in certain programming languages?

No. The stacks listed on our service pages are the ones we reach for by default, not the limit of what we take on. We work in whatever language and framework the job calls for — and when you already have systems running, we work in what they are built in rather than arguing for a rewrite. If your own team will maintain the result, that settles it: we build in what your team knows.

Tell us what you are trying to build.

A 30-minute call with the people who would do the work — not a sales team. We will tell you honestly whether we are the right team for it.

On the call
Your goals, what exists today and the first steps. No account manager in between.
Afterwards
A written scope and a price within days — or a straight answer that we are not the right team.
No obligation
Nothing is committed until a scope is signed, and anything we send you is yours to keep.

We reply to every inquiry within one business day. Prefer email? info@sparqweb.com

Book a 30-minute call