Fast, effective live chat support—powered by the #1 AI Agent
Provide immediate support over live chat when customers need it, with SparqWeb, the AI Agent capable of resolving complex issues instantly or triaging to human agents when additional help is needed.
Works with every helpdesk #1 in performance benchmarks SparqWeb Million Dollar Guarantee
Complete capabilities.
Total control.
SparqWeb’s industry-leading capabilities let you analyze, train, test, and deploy, all in one workspace. It’s designed to help you fine-tune quality and drive continuous performance improvements—no code required.
Monitor, analyze, and optimize Fin by spotting trends, filling content gaps, and fixing quality issues topic by topic.
Customize Fin’s tone of voice, teach it your support policies, and configure how it handles complex tasks in over 45 languages.
Test answers, review the sources and settings that shape them, and get tailored recommendations to optimize performance.
Start with live chat, and expand across email, phone, SMS, and social—Fin meets your customers wherever they need support.